Terms & Conditions

Welcome to UrbanYouth. By accessing or purchasing from our website, you agree to follow the terms and conditions listed below. Please read them carefully before using our services.

Use of Website

By using the UrbanYouth website, you confirm that:

You are at least 18 years old or using the website under the supervision of a parent or guardian.
You will use this website only for lawful purposes.
You will not misuse, copy, or attempt to damage the website.

UrbanYouth reserves the right to refuse service or cancel orders if any misuse is detected.

Product Information

We try our best to provide accurate information about our skincare products, including descriptions, ingredients, and images.

However:

Product packaging may slightly vary from images on the website.
Results from skincare products may vary from person to person.

UrbanYouth is not responsible for individual skin reactions. Customers are advised to perform a patch test before using any product.

Pricing and Payments

All prices listed on the UrbanYouth website are in Indian Rupees (INR).

We reserve the right to:

Change product prices at any time without prior notice
Correct any pricing errors on the website

Payments are processed through secure payment gateways to ensure safe transactions.

Orders and Order Confirmation

Once you place an order:

You will receive an order confirmation via email or SMS.
UrbanYouth reserves the right to cancel or refuse any order due to product availability, pricing errors, or suspected fraudulent activity.

If your order is cancelled after payment, the amount will be refunded within 5-7 working days.

Shipping and Delivery

UrbanYouth aims to deliver products as quickly as possible.

However:

Delivery times may vary depending on location.
Delays may occur due to courier issues, weather conditions, or unforeseen circumstances.

UrbanYouth is not responsible for delays caused by third-party shipping partners.

Returns and Refunds

Returns and refunds are handled according to our Return & Refund Policy.

Generally:

Products must be unused and in original packaging for returns.
Damaged or incorrect items must be reported within 24 hours of delivery.

Intellectual Property

All content on the UrbanYouth website, including:

Logo
Product images
Text and graphics
Website design

belongs to UrbanYouth and is protected by copyright laws.

You may not copy, reproduce, or use any content without written permission.

Limitation of Liability

UrbanYouth will not be responsible for:

Any allergic reactions caused by skincare products
Misuse of products
Indirect or incidental damages related to website use

Customers should always follow the product instructions provided.

Changes to Terms

UrbanYouth may update these Terms & Conditions at any time. Updated terms will be posted on this page.

By continuing to use the website, you agree to the updated terms.

Contact Information

For any questions regarding these Terms & Conditions, please contact us:

Email: theurbanyuth@gmail.com
Phone: +91 6376534562
Instagram: @urbanyouth.skincare

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